Privacy Policy

Effective Date: May 2, 2025



At VIP Transportation, your privacy is important to us. This Privacy Policy outlines how we collect, use, protect, and disclose personal information provided to us by visitors, clients, and users of our services, including phone inquiries, online bookings, and any other interactions with our brand.

Information We Collect

We may collect the following types of personal information:



• Contact Details: Name, phone number, email address
• Trip Details: Pickup and drop-off locations, dates, times, number of passengers
• Payment Information: When booking online or over the phone (processed via secure third-party platforms)
• Device and Browsing Information: IP address, browser type, and access times, if interacting through our website
  
  

All data is collected solely for the purpose of delivering our transportation services, improving customer service, or fulfilling legal or regulatory obligations.

How We Use Your Information

We use the information we collect for the following purposes:



• To schedule and provide transportation services
• To confirm ride details, send trip updates, or communicate with clients directly
• To process payments securely
• To respond to customer inquiries or support requests
• To improve our website or service offerings based on user feedback
• To comply with legal, tax, or insurance requirements as needed
  
  

We do not sell or rent your information to third parties for marketing purposes.

Information Sharing and Disclosure

We may share your information only in the following circumstances:



• With service providers involved in fulfilling your transportation request (e.g., dispatch, third-party booking platforms)
• With law enforcement or legal authorities when required by law
• With payment processors who handle secure transactions on our behalf
  
  

All third parties are expected to maintain the same level of data security and confidentiality we uphold internally.

Data Security

We take the security of your data seriously. All personal data is stored securely and protected against unauthorized access, disclosure, or misuse. Where applicable, encryption, secure servers, and other physical or electronic safeguards are used to protect sensitive information.



However, no method of data transmission or storage is 100% secure. By using our services, you acknowledge and accept the inherent risks of data sharing online.

Your Rights and Choices

As a user, you have the right to:

• Request access to the personal information we hold about you
• Request that we update or correct inaccurate data
• Request deletion of your personal data, where legally permissible
• Opt out of receiving future service-related messages (excluding transaction confirmations)
  
  

To make any of these requests, please contact us directly at:

Phone: 631-655-5694
Email: bobbydiesel62@gmail.com

We will respond to all data-related inquiries in a timely manner.

Third-Party Links

Our website or booking system may contain links to third-party platforms such as Facebook, Google, or payment providers. These platforms have separate privacy policies, and we are not responsible for their content, practices, or data handling.



We encourage users to review the privacy policies of all third-party sites they engage with.

Policy Updates

We may update this Privacy Policy from time to time. Changes will be posted to this page with an updated effective date. Continued use of our services after such changes constitutes your acceptance of the updated terms.

Contact Us

If you have any questions or concerns about our Privacy Policy or how your data is handled, please contact: